Opening Hours: 8am - 6pm ( GMT +3 ) 
Is Walking2Istanbul a licensed travel company?
Yes. Walking2Istanbul operates under IZ International Tourism, a fully licensed Turkish travel agency registered with TÜRSAB License No: 14791.
Who owns Walking2Istanbul?
Walking2Istanbul was founded by the team behind Go2TurkeyTour, specializing in boutique walking experiences and private tours across Istanbul and Türkiye.
Are your tours private or small group?
We offer both:
- Private walking tours
- Small group experiences
Private tours provide maximum flexibility, while small groups offer a more social and budget-friendly experience.
Are your tours suitable for cruise passengers?
Absolutely. Many of our tours are designed specifically for cruise travelers visiting Istanbul for a limited time. Routes are planned carefully to maximize sightseeing while ensuring timely return.
Where do the tours start?
Meeting points vary depending on the selected tour. Detailed meeting instructions are provided after booking confirmation.
For cruise guests, pickup guidance around Galataport Cruise Terminal is also available.
How much walking is involved?
Most tours involve moderate walking through historic neighborhoods, markets, and city streets. Comfortable walking shoes are strongly recommended.
Are entrance tickets included?
This depends on the specific tour selected. Some experiences include entrance tickets, while others allow guests flexibility to purchase tickets on-site.
Tour inclusions are always clearly listed before booking.
Do you offer hotel pickup?
Some private tours may include hotel pickup options depending on location and operational availability. Walking tours typically start directly at a designated meeting point.
Which languages do your guides speak?
Our tours are primarily conducted in English. Additional language availability may vary depending on guide scheduling and advance request.
What should I wear during the tour?
Comfortable walking clothing and shoes are recommended.
For mosque visits:
- Shoulders and knees should be covered
- Women may need a scarf for certain religious sites
Can I customize a private tour?
Yes. One of our specialties is creating flexible and personalized experiences tailored to your interests, pace, and schedule.
Is Istanbul safe for travelers?
Istanbul is one of the world’s great international cities and welcomes millions of visitors every year. Like any major city, travelers should use normal awareness and follow local guidance.
Our team prioritizes guest comfort, safety, and smooth logistics throughout every experience.
What happens if my cruise ship is delayed?
We monitor cruise schedules whenever possible. If delays occur, we will do our best to adjust the timing operationally.
Communication through WhatsApp is highly recommended for cruise guests.
What payment methods do you accept?
Depending on the booking method, we may accept:
- Credit/debit cards
- Online payment links
- Bank transfer
- Cash payments for certain reservations
What is your cancellation policy?
Most tours offer free cancellation up to 48 hours before the experience. Specific cancellation conditions may vary for private or customized services.
How can I contact Walking2Istanbul?
You can contact us anytime through:
or via WhatsApp for faster assistance.